TERMS OF USE OF THE ONLINE PAGE MICERVEZA.COM

ABOUT US

MICERVEZA.COM, is an online marketing platform with a registered trademark in Canada under the Ontario commercial registration license No. 301091880. Our platform guarantees all stages of electronic commerce, from the management of the product and/or service with suppliers to door-to-door delivery of them. Dedicated to the marketing of non-spiritual and other beverages, you will find unique products that you can purchase no matter where you are and receiving your purchase from the comfort of your home.
The products sold on micerveza.com have all the authorizations and sanitary hygiene permits required by law, and are in a position to guarantee the Recipients the satisfaction of their expectations.

IMPORTANT
Deliveries are made door to street.
It is a necessary requirement to purchase the products offered on this site that you read and accept the Terms and Conditions listed below. The use of our services, as well as the purchase of our products, will imply that you have read and accepted the Terms and Conditions of Use in this document.
All purchases and transactions carried out through this website are subject to a verification and confirmation process, which could include verification of product stock and availability, validation of the payment method and compliance with the conditions required by the selected payment method.
MICERVEZA reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time, without prior notice.
By continuing to access or use our service after any modifications become effective, Buyer agrees to be bound by the modified terms. If the Buyer does not accept the new terms in whole or in part, please stop using the Website and the Service.

ACCOUNT REGISTRATION
For the purchase of products and/or services, the Buyer's registration is required, through the entry of reliable personal data and the definition of a password.
Once registered on the site, the Buyer is absolutely responsible for any type of activity or operation that may be carried out with his username and password, including unauthorized use of his credit card.

The Buyer can choose and change the password to access their account at any time, if they have registered and if it is necessary for the purchase of any of our products MICERVEZA does not assume responsibility if they give said password to third parties. .
If for any reason the information offered by the Buyer is found to be untrue, the Buyer will be immediately removed from the MICERVEZA user community.
The information provided for registration in MICERVEZA is transmitted under a secure connection that guarantees confidentiality. The Buyer authorizes the automated processing of said information for authentication on the site, personalization of the service that also includes information to the Buyer about new product offers available on the site, as well as for statistical and/or commercial prospecting purposes, via email or other means.
Rescission

We may terminate or suspend your Account immediately, without prior notice and without liability, for any reason, including without limitation, if the Buyer violates the established Terms and Conditions.
Upon termination, Your right to use the Service will immediately cease. If the Buyer wishes to cancel his/her Account, he/she may simply discontinue using the service.

ORDER
The Buyer may select one or more products among the different categories offered on the Website and review their selection before paying for it. Once payment has been made you will not be able to modify your purchase. You will receive an email acknowledging receipt of your order (the "Order Confirmation"). Additionally, we will inform you by email that the product is being shipped (the "Shipping Confirmation").
In any case, in the event of total or partial absence of availability of the products after placing the Order, the Buyer will be informed by email as soon as possible in order to proceed with its cancellation.
In case of total cancellation of the Order:
The Buyer's Order will be automatically canceled and no charge will be made against the Buyer's bank account.
MICERVEZA Customer Service will contact the Buyer to inform them of the cancellation of their order and offer them the possibility of renewing it, with the exception of the product being unavailable.
Without prejudice to the Orders placed by the Buyer, MICERVEZA may at any time modify ficate the assortment of products offered for sale on the Website, especially as a result of restrictions linked to their availability.

PURCHASE RESTRICTIONS
The maximum purchase limit established per order is 25 cases of beers and 25 cases of Malts without taking into account the brand and packaging. During the month, only up to 100 cases of beer and 100 cases of malt will be allowed to be purchased. These limits may vary depending on the store's definitions and interests, and purchases are from two boxes of our products.
When the quantity to be delivered exceeds 50 boxes for the same destination, the delivery condition established in these Terms will not apply.
MICERVEZA will comply with its right to block indefinitely any Buyers who are detected trying to violate our restrictions.
MICERVEZA reserves the right to refuse or cancel for legitimate reasons any Order and/or Account (User) in which the number of products or the amount to be paid (for a single Order or for several accumulated Orders) or other elements clearly show evident and proven that the Buyer is not a consumer or evidences the development by the Buyer of an economic activity related to the products ordered or, in general, any Order not authorized in accordance with the applicable legislation in the place of destination of the purchase.

PROMOTIONS
Any Promotions available through the Service may be subject to rules that are separate from these Terms.
If you participate in any Promotion, please review the relevant rules and Our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will take precedence.

USE OF THE SITE
By using this website and placing orders through it, the Buyer declares:
- When placing an order through this website, be over 19 years of age and have the legal capacity to enter into contracts.
-  that your email address, postal address and/or other contact information faithfully corresponds to reality. You also agree that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to process your order.
- Use this website only to make legally valid inquiries or purchases.
- Do not place any false or fraudulent order.

PRIVACY
MICERVEZA is the owner of the database generated with the personal information voluntarily provided by Buyers in the REGISTRATION section.
MICERVEZA guarantees that the Buyer's personal information is protected in accordance with international data protection regulations. The personal information provided by the Buyer will not be delivered to third parties, unless it must be revealed in compliance with a court order or legal requirements.
The Buyer will be responsible for the veracity of the data provided, with MICERVEZA reserving the right of non-acceptance or exclusion of records in which false or doubtful data is detected.
Buyers of www.micerveza.com may be interested in receiving information about other services and related activities. If you do not wish to receive this information, you must send a message to the email address info@micerveza.com with the Subject:

REQUEST TO UNSUBSCRIBE FROM THE INFORMATION SERVICE.
Subscription to advertising email newsletters is voluntary and can be selected when creating your account.

PRICES AND PAYMENT OF THE SERVICE
The prices of the products offered on MICERVEZA are valid only for purchases made on this website.
The base currency of payment for the purchase of products and/or services is the Canadian dollar (CAD). Payment will be made by VISA and/or MASTERCARD credit card. If the card you use in your purchase is not of the aforementioned currency, the Bank Issuing your card will apply the corresponding exchange rate.
Payment cards are subject to validation checks and authorization from your card issuer. If we do not receive the required authorization, We will not be responsible for any delay or failure to deliver Your Order.
MICERVEZA reserves the right to modify its prices at any time before accepting an Order.
MICERVEZA may modify the prices quoted after accepting an Order if something occurs that affects its delivery due to government actions, variations in customs tariffs, increases in shipping rates, increases in foreign currency costs and any other cause beyond the control of MICERVEZA. will of MICERVEZA. In that case, the Buyer will have the right to cancel Your Order.

ORDER DELIVERY
The information provided by the Buyer in their order must contain the personal data of the Recipient who receives it, telephone number, email address, as well as the address of ga, otherwise the order may be held until the Buyer rectifies the correct information. MICERVEZA reserves the right to cancel orders with insufficient information without the possibility of refund.
The Buyer or Recipient of the Order, as appropriate, must check the external condition of the package and products at the time of delivery.
In places where the transit of our trucks is impossible due to the deterioration of the streets or the lack of access roads, delivery will be made to the location closest to the delivery address.
The Recipient of the order will receive the shipment within the period established according to the delivery location after confirmation and approval of the purchase, signing the corresponding delivery document as proof of receipt. The Recipient of the Order must fully review it before signing the delivery document (Affidavit).
Deliveries of Goods are made to the people listed in the Order for Goods, who must be accredited with a valid identification document. If at the time of delivery the persons listed in the Order for Goods are not present, they may verbally authorize delivery to another person who must identify themselves with a valid identification document.

The delivery of the products is prohibited, in any case:
1.    To minors
2.    To another person not indicated by the Client or the contacts.
3.    In a place other than that indicated in the order. The contact or person indicated cannot change the delivery location instruction.
•    Mandatory procedure in case of missing or damaged product

The Buyer or, where applicable, the Recipient of the Order, must communicate the absence or degradation of the product to the MICERVEZA Customer Service. The MICERVEZA Customer Service may request any data related to the identity of the Buyer or Recipient of the Order and proceed with any verifications necessary for the case. MICERVEZA recommends that the Buyer check that they have received their entire order at the time of delivery. In case of non-conformity, you must reject the delivery and inform the distributor immediately.

Modality: Collection Point
The steps to be carried out by the Buyer for a purchase with the delivery method at the collection point are:
1. Make your purchase in the store corresponding to the location.
2. Your order will be available for delivery 3 business days after the Customer receives the Billing email for your Order, you can contact the Customer Service team to review the Status of your Order.
3. The Recipients have a period of 10 business days for collection, at the times established in each location.
4. The products must only be picked up by the person listed in the order as Recipient or Alternative Contact, who must show their identification document.

Purchase of bottles with delivery of the vacuum (if applicable)
For the purchase of products with bottle packaging, the Buyer at the time of making the purchase must take into account that:
1.    It will always be with the collection method at the warehouse.
2.    At the time of collection, the Recipient must deliver the same number of boxes with empty bottles as those ordered.
3.    The bottles must meet the following requirements:
•    350 ML green and amber bottles, with the initials CBSA, AMBEV, CERV. NAC. SUN. or CBSA-AMBEV.
•    350 ML green and amber bottles, lightened, Without Acronyms with Labels: Cristal, Bucanero or Mayabe.
•    With the Mouth in Good Condition.
•    A very slight level of scratching on the body of the bottle is acceptable.
•    Bottles with incrustations of cement, dirt, glue, or stickers, lids or objects inside will not be accepted.

DELIVERY TIMES
Delivery times begin counting from the sending of the Order confirmation and approval email and in accordance with the following:
•    All territories have delivery times of 10 business days that are not guaranteed.

CANCELLATIONS AND REFUNDS
To request a partial or total return, the Buyer must contact the Customer Service team by communicating to the official MICERVEZA email.
Only cancellations of complete orders will be accepted prior to delivery at destination; In particular cases, they must be consulted individually with Customer Service. In the event of a request for partial or total returns for missing products or products that arrive to the Recipient damaged, they must be consulted individually with Customer Service.
When making a cancellation and return request, the Buyer has the obligation, in appropriate cases, to inform the Recipient of the purchase, so that he or she does not accept said products.
In the event that a cancellation request is made and the Recipient has received the products ucts, you must return them in their original packaging, sealed and in perfect condition, just as you received it. Otherwise, the balance refund will not be effective.
The Buyer will be refunded no later than 14 days after the date on which MICERVEZA receives the returned products. MICERVEZA will make the return using the same payment method that the Buyer used to place the Order. The Buyer will not pay any fee for such refund.

MICERVEZA reserves the right to refuse or cancel your Order at any time for certain reasons, including, but not limited to, the following:
•    Product availability.
•    Errors in the description or pricing of Goods
•    Errors in Your Order
•    When exceeding the established limits of the quantities purchased, referring to the address where it is received, the person who buys and who receives

The Buyer will not have the right to cancel a Delivery Order for the following products:
* Products clearly personalized or made to your specifications.
* Products whose nature makes them ineligible to be returned, deteriorate quickly, or are already expired.
* Products not suitable for return for health or hygiene reasons and that did not remain sealed after receipt.
* Products whose nature, after delivery, were inseparably mixed with other products.

CLAIMS
Any claim regarding the products purchased must be processed electronically to info@micerveza.com or through the online help for the Buyer enabled on the site or on WhatsApp.
If the Buyer is interested in any claim for the reasons provided for in the CANCELLATIONS AND REFUNDS section, they must contact MICERVEZA in the first instance through the communication channels established in the previous section and request, if appropriate, the corresponding refund. In the event of claims that result in chargebacks (CBK), the Buyer's account will be disabled until the process is concluded. To reactivate it, the Buyer is obliged to previously pay the costs derived from the claim process.

ANTI-FRAUD CHECK
MICERVEZA maintains a policy of zero tolerance for any manifestation of fraud as an essential principle to guarantee our Buyers a safe purchasing environment.
MICERVEZA reserves the right to suspend or cancel the execution and/or delivery of an Order, regardless of its nature and degree of execution in the event of fraud, consummated or attempted.
The Buyer's order may be postponed for anti-fraud checking. It may also be suspended for longer for more rigorous investigation to prevent fraudulent transactions.
The Buyer and/or Recipient are warned of being exposed to legal process in the event of claims initiated due to chargebacks due to fraud.
Within the framework of the fight against Internet fraud, data related to the Buyer's Order may be communicated to third parties authorized by law or designated by MICERVEZA, for the sole purpose of verifying the identity of the Buyer, as well as the validity of the Order. of the means of payment used and the expected delivery.

WARRANTY POLICY
It is understood that the products comply with the contract as long as they conform to the description made by MICERVEZA and possess the qualities that we have presented on this website, are suitable for the uses to which products of the same type are ordinarily intended and present the usual quality and performance of a product of the same type that are reasonably expected. In this sense, if any of the products do not comply with the contract, you must inform us through any of the means of communication provided for this purpose.
All products for sale on the Website are covered by the legal guarantee of conformity (in accordance with applicable regulations) and by the guarantee against hidden defects (in accordance with applicable regulations), which allows the Buyer to return the products free of charge. defective or non-conforming products that have been delivered.

EXCLUSION OF WARRANTIES
Products modified, repaired, integrated or added by the Buyer are excluded from the warranty. The warranty will not cover apparent defects. The warranty does not apply to products that have suffered deterioration as a result of misuse.
Consequences of the Execution of Guarantees
Within the framework of the legal guarantee of conformity, MICERVEZA undertakes, at the Buyer's option:
•    to replace the product with another identical one based on available stock, or
•    to refund the price of the product when its replacement is impossible.

RETENTION OF OWNERSHIP
MICERVEZA retains full and complete ownership of the products s sold until full collection of the price thereof is verified, both for the principal and other mandatory expenses.

INTELLECTUAL PROPERTY
The set of brands, figurative or not, and any illustrations, images and logos and any content present on the Website (including, by way of example and in no way exhaustive, the General Conditions of Use are and will remain the exclusive property of MICERVEZA, its partners or the owner of the corresponding intellectual property rights.
The reproduction, total or partial, modification or use of said brands, illustrations, images and logos or any other content of the Website, for any reason and on any media, is prohibited without the prior and express written consent of MICERVEZA or the owner of the corresponding intellectual property rights. The previous provision will also be applicable to copyrights, designs and models, and patents present on the Website and/or used therein.

LIMITATION OF LIABILITY
The responsibility of MICERVEZA for the obligations established in these General Conditions of Use cannot be demanded when the failure to comply with said obligations is attributable to acts of third parties, even when said acts were foreseeable, to the fault of the Buyer or to the occurrence of a circumstance of force majeure, as defined in the applicable jurisdiction, or any other circumstances that reasonably escape the exclusive control of MICERVEZA. The information available on the Website is stated without any guarantee, either implicit or express, regarding its completeness, accuracy, timeliness, non-infringement, availability, reliability or completeness of the data, products, accessories or services that appear on the site. website or on their suitability for the use that the Buyer plans to make of them. MICERVEZA declines all responsibility for damages, direct or indirect, foreseeable or not, suffered as a result of the use of the Website. In the event that its liability is established for damages suffered by the Buyer attributable exclusively to the placing of the Order, said liability will be limited to the amount of the Order that the Buyer has paid.

APPLICABLE JURISDICTION
The TERMS AND CONDITIONS expressed here will be subject to the Canadian law.  Any dispute, settlement or mediation will be settled in the Canadian Jurisdiction system.

FOR THE DELIVERY OF PRODUCTS TO RECIPIENTS WHICH ARE FORMS OF NON-STATE MANAGEMENT (FGNE)
Generalities
The Client can make purchases that are destined for one of the Non-State Management Forms (FGNE) existing in the country.
In this case, different conditions are applied to the order and monthly limit quantities; and discounts are also applied to the base price.
Documents for registration
The FGNEs interested in being destinations of orders must present the documents, once sent, they are reviewed in the Company's legal department, approval by the lawyers for the purchase of the FGNE is confirmed, notifies the client. The documents to be presented are the following according to their type:

MSME and CNA
•    Deed of Constitution and Bylaws.
•    Commercial Registry Registration
•    Certificates of authorizations or commercial licenses that allow the development of the corporate purpose
•    Bank account certification (generally they provide the account opening contracts they make with the banks)
•    ONAT Certification
TCP
•    Authorization to engage in self-employment
•    Updated Tax Vector
•    Latest Affidavit on personal taxes (if not new)
•    ONAT card
•    Bank Account Certification

ORDER PROCESSING
To make purchases under this modality, the Client must previously inform the Commercial Specialist of their intention to purchase, who will indicate availability and notify all specifications regarding the purchase.
Unpaid orders will only be valid in the calendar month in which they were placed. After this period, unpaid orders will be canceled by the micerveza.com team.

DELIVERY CONDITIONS

• The products will be delivered in our warehouses to the Recipient or Alternative Contact indicated in the order (which must be in the case of TCP the License Holder and for MSMEs and CNA some partner or Business Administrator) or at the point of sale if The purchase is for a pallet of merchandise.
• The merchandise will be delivered within a period of up to 30 business days after your order is paid. If payment is made via bank transfer, you will only be able to collect your products once payment has been notified.
• The pallets will be delivered for the Client to transport their merchandise and must be returned within 3 business days. In the event that the collection is not palletized, the Client will bear the depalletized transport load.
• Canned products can be ordered from half pallets to full pallets, in multiples of 72 or 144 cases. Products in bottles must be ordered in full pallet quantities, a multiple of 84 cases. You can request mixed can and bottle pallets.
• Minimum and maximum quantities must be consulted with the Commercial Specialist.

FAULTS AND MISSINGS
The Customer has up to 3 business days to report any unrecognized breakdowns or shortages at the time of delivery. Those that occur during transportation are not acceptable.
Boxes reported as damaged or missing will be replaced within 24 hours.
This information must always be reported to the Commercial Specialist.

CLAIMS
Any claim that generates chargebacks (CHB) presented by the owner of the card will be the responsibility of the FGNE to manage the return of the balance in our account, or failing that, it will be responsible for a judicial process if appropriate.